Last Updated: October 2025
At SnackMe Nutrition, we strive to deliver the highest-quality products. However, if you’re not fully satisfied with your order, we’re here to help. Please read our return and refund guidelines carefully.
The returns would happen within 3 to 4 days and also the damaged and defective items would be processed within 4 to 5 days and the replaced products would be delivered to the customer within 3 days.
The refunded amount would be credited to the customer’s bank account within 3 to 4 days .
We accept returns only in the following cases:
The product is damaged or defective on arrival.
You received the wrong item.
The product is expired or missing from your order.
Due to the nature of food products, we cannot accept returns for items that have been opened, used, or tampered with after delivery.
To request a return, please contact us within 48 hours of delivery through:
📧 Email: snackmenutrition@gmail.com
📞 Phone: +91 97666 55305
Please include your order number, issue details, and photos (if applicable). Once verified, our support team will guide you through the return or replacement process.
After we receive and inspect the returned item, your refund will be processed within 7–10 business days. Refunds are issued to the original payment method used during purchase.
If the payment was made via COD, our team will contact you for bank details to process a transfer.
Instead of a refund, you may choose a replacement product of equal value, depending on availability. Replacements will be shipped once the returned product is received and verified.
Opened or partially consumed products
Products damaged due to customer handling
Free gifts or promotional items
Orders can be canceled within 12 hours of placing them if they haven’t been processed for shipping. Once shipped, cancellations are not possible.
If you haven’t received your refund after 10 business days, please check with your bank or contact us for assistance.
For any return or refund inquiries, please reach out to our support team:
SnackMe Nutrition Pvt. Ltd.
1637, FCI Rampur, Behind KIA Showroom, Forbesganj, Araria, Bihar 854318
📧 Email: snackmenutrition@gmail.com
📞 Phone: +91 97666 55305
